Honestly, I can't say I was super impressed with this one 😭 Maybe I just had my hopes up too high, but for me it was just so-so. It did help when my hair was really damaged, though. I used it by applying the first step, combing through, then adding the second step. I also tried using it with hot steam, thinking it might work better that way. After rinsing, my hair definitely felt softer, but that feeling didn't last long. Even after towel drying and adding essence, then using a dryer and more essence, the results weren't as amazing as I expected for all the effort. I had to use a lot of essence to make my damaged ends look a bit better 😭 Still, I'm planning to try some other products next time.